My letter to the Editor of the FT complaining about its editorial on Amazon and Jeff Bezos’ leadership

Sir, In your editorial “No one is forced to work in the Amazon jungle, August 18” you opine for two reasons that “there is little reason” why Mr Bezos should change because you say there is no evidence yet that “his approach is deterring vital staff from joining Amazon, or driving customers to competitors”. You also point out that his employees are “not slaves” and “are highly employable elsewhere”. These words are thin code for the corporate bully’s answer to every complaint: if you don’t like it, leave. They are sentiments which, I suspect, would make your excellent management columnists blush. If I were advising Mr Bezos I would invite him to ignore your counsel, because of its manifest lack of humanity. Instead, I would invite him to consider that greater businesses that his have declined or collapsed because of hubris and, as a daily reader of your newspaper, I feel disappointed to find you championing it.

Ciaran Fenton

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