Good listening is about “the identification…of key words that turn information into intelligence” says former hostage negotiator…

….Richard Mullender in today’s FT and “business people need to listen…to identify opportunities…to understand their workforce”. Sound advice.

Ciaran

20141205-084501.jpg

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s