“Another CEO…spent months avoiding a difficult discussion with his two directors” quotes Naomi Shragai…

… In her excellent piece in today’s FT about managers putting off awkward discussions. She’s a psychotherapist and in the case of this CEO he learned that he was still being influenced by the fact that “in my family conflicts were never really raised or dealt with”.

This story resonates because of the number of senior clients over the years who have been similarly influenced.

It appears from some research that we make decisions in childhood in response to circumstances at the time but we hold on to these behaviours even though circumstances have changed in adulthood. We can of course make new decisions and that seems to be the route to personal growth and higher levels of emotional intelligence.

Ciaran Fenton

[kee-ron]

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